Policies & Terms

The Connection Clinic respects your privacy and is committed to protecting the information you share when visiting this website. This Privacy Policy explains how information is collected, used, and protected when you visit this website. By using this website, you consent to the practices described below.

​

Information We Collect

When you visit this website, certain information may be collected automatically through your browser or device, including:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring websites or search terms

• General geographic region

• Cookies and similar tracking technologies

​

If you choose to contact The Connection Clinic through a form, scheduling tool, or email, you may voluntarily provide:

• Name

• Email address

• Phone number

• Any information included in your message

​

Practice Location and Service Areas

The Connection Clinic is a group psychotherapy practice.

Therapy services are provided to individuals located in:

• California

• Nevada

 

Services may be offered via telehealth and, when applicable, in person at:
2940 Summit Street, Suite 2D
Oakland, CA 94609

​

Visitors may access website content from any location, but clinical services are only available to clients physically located in states where providers are licensed at the time of service.

​

Important Note About Health Information

Information submitted through this website is not intended for sensitive medical or mental health information.

Contact forms and email are for general inquiries or appointment requests only. Do not include confidential or clinical details.

If you become a client, your protected health information will be handled in accordance with professional standards and applicable privacy laws, including HIPAA where applicable.

​

How Information Is Used

Information collected through this website may be used to:

• Respond to inquiries or appointment requests

• Provide information about services

• Improve website functionality and user experience

• Monitor website performance and usage

 

The Connection Clinic does not sell or rent personal information.

​

Cookies and Analytics

This website may use cookies and analytics tools such as Google Analytics to understand how visitors use the site. Data is collected in aggregate and used to improve performance.

You can manage cookies through your browser settings.

​

Sharing of Information

Information may be shared with trusted service providers that support operations, including:

• Website hosting providers

• Scheduling platforms

• Analytics services

• Email systems

 

These providers are required to maintain confidentiality.

Information may also be disclosed if required by law.

 

California Privacy Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Access to your personal information

• Correction of inaccurate information

• Request deletion of personal data

 

Requests can be submitted using the contact information below.

 

Children’s Privacy

This website is not intended for children under 13, and we do not knowingly collect personal information from children.

 

Data Security

Reasonable safeguards are used to protect your information. However, no system can guarantee complete security.

 

Changes to This Policy

This policy may be updated periodically. Updates will be posted with a revised effective date.

 

Contact

The Connection Clinic
2940 Summit Street, Suite 2D
Oakland, CA 94609
Phone: 510-394-2008